Your privacy matters. Here's how we protect it.
At rexus88, we handle your account details, payment information and gaming history with the same care you'd expect from any brand built for Indonesia. This policy outlines exactly...
Our privacy framework and your rights
rexus88 collects and processes personal information to deliver your gaming account, process payments through DANA, OVO, GoPay and QRIS, and maintain platform security. We operate under applicable Indonesian data protection standards and do not sell your information to third parties. Your data is encrypted during transmission and storage. We retain account records for the duration of your membership and comply with legal
retention obligations in supported regions. You have the right to access, correct or request deletion of your personal data subject to regulatory and operational requirements.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy questions? Reach our support team.
Email Support
Send your privacy inquiry to our dedicated support address and expect a response within 24 business hours. We handle data requests, concerns and clarifications with priority.
In-Account Messaging
Log into your rexus88 account and use the help centre to submit a privacy or data request directly. Ticket tracking keeps you informed every step.
Compliance Officer
For formal data-access requests or regulatory inquiries, contact our compliance team. Requests are processed according to Indonesian law and policy timelines.
How we build privacy confidence
SSL Encryption
Every transaction between your device and our servers is encrypted using industry-standard SSL protocols. Your login credentials and payment data stay protected at rest and in transit.
Regular Security Audits
Our infrastructure undergoes independent security reviews to identify vulnerabilities before they affect your account. Audit reports inform our defence improvements.
Limited Staff Access
Only authorised personnel access personal data, and only when necessary to process your requests or resolve issues. Access logs are monitored and reviewed regularly.
Third-Party Payment Partners
DANA, OVO, GoPay and QRIS providers follow their own privacy and security standards. We share only the minimum data required to complete your transaction safely.
Data Minimisation
We collect only the information needed to run your account, process withdrawals and comply with local regulations. Unnecessary data collection simply does not happen.
Incident Response Plan
If a security event occurs, our response team is activated immediately. Affected users are notified within the timeframe required by Indonesian law and our policy.
Consistency across our policy suite
| Terms of Service | Our terms outline your account rights and platform rules. Privacy policy sits alongside, detailing data handling specifically. |
|---|---|
| Cookie Policy | Tracking and analytics cookies are disclosed separately. This policy covers personal data; cookie policy covers session and preference tracking. |
| Payment Terms | DANA, OVO, GoPay and QRIS transactions follow payment-processor rules. Our privacy policy explains how we handle payment data once received. |
| Bonus & Promotion Terms | Promotional campaigns may collect additional data for eligibility checks. Promo terms clarify collection; this policy governs usage and retention. |
| Account Closure Policy | When you close your account, data deletion timelines are set by this privacy policy. Account terms outline closure procedure; privacy terms cover data fate. |
| Affiliate & Referral Privacy | If you refer friends, referral data is processed under this policy. Referral terms explain incentives; privacy terms explain data sharing with referral partners. |
| Responsible Account Management | Account limits, session controls and deposit settings live in account terms. This privacy policy explains data collection during account preference updates. |